Help Center

Find answers and learn how to get the most out of Silas.

Getting Started

Learn how to upload documents and start chatting with your knowledge base.

  • Creating your account
  • Uploading your first document
  • Asking your first question
  • Understanding citations

Using the Chat

Tips for getting the best answers from Silas.

  • Writing effective questions
  • Choosing AI models
  • Sharing conversations
  • Regenerating responses

Integrations

Connect Google Drive, OneDrive, and more.

  • Connecting Google Drive
  • Connecting OneDrive
  • Syncing folders
  • Managing synced files

Billing & Plans

Manage your subscription and understand plan differences.

  • Plan comparison
  • Upgrading to Pro
  • Enterprise features
  • Canceling your subscription

Account Settings

Manage your profile, preferences, and data.

  • Updating your profile
  • Changing your email
  • Deleting documents
  • Exporting your data

Security & Privacy

Learn how we protect your data.

  • How your data is encrypted
  • Our privacy practices
  • FERPA compliance
  • Deleting your account

Still need help?

Our support team is here to assist you.

Contact Support