Trust whereyour data lives.
Silas handles documents, conversations, and connected workspace data. This center explains the privacy commitments, security controls, and data-handling practices users can inspect before they trust the product.
We collect only what we need, protect it with modern security controls, never sell personal data, and give users clear ways to access, export, or delete their information.
Plain commitments before fine print.
The most important privacy and data-use answers are written in inspectable language, then backed by detailed policies and controls.
Read the data safety pageData collection
Limited to what is needed to provide, secure, and improve Silas.
Personal data selling
Never. Silas does not sell personal data.
AI training
User documents and conversations are not used to train Silas-owned models.
User control
Users can request access, export, correction, and deletion.
Evidence-style claims, not vague reassurance.
We avoid claiming certifications, audit results, or penetration tests unless they have actually been completed. These are the controls Silas can describe publicly today.
Encryption
Data is protected in transit and at rest using managed cloud infrastructure and modern encryption practices.
Role-limited access
Production access is limited to authorized team members who need it to operate, support, or secure the service.
Monitoring and logs
Operational logs support troubleshooting, abuse prevention, suspicious access review, and incident investigation.
Backups and recovery
Managed infrastructure, backups, and recovery procedures support service continuity and data restoration.
Authentication safeguards
Account and administrative access are protected with authentication controls appropriate to the system role.
Vulnerability reporting
Security issues can be reported directly so they can be triaged, investigated, and remediated.
Policies and evidence users can inspect.
Trust should not depend on a badge alone. These pages give users, teams, and institutions specific practices, limits, and contact paths.
Data Safety
Plain-English answers about collection, retention, deletion, AI use, analytics, and third parties.
Subprocessors
The vendor categories Silas depends on to host, secure, process, and operate the product.
Incident Response
How Silas prepares for, investigates, communicates, and learns from security incidents.
System Status
Current service availability and recent incident history for core Silas services.
Privacy Policy
Formal privacy terms covering collection, use, sharing, retention, and user rights.
Data Processing Agreement
Business and institutional data-processing terms available for eligible customers.
Mature practices before expensive badges.
Silas can align internal practices with recognized frameworks without claiming formal certification before that work is real.
- NIST Cybersecurity Framework 2.0 as a practical operating reference
- SOC 2 trust service criteria as a future business-readiness benchmark
- ISO/IEC 27001 concepts for information-security management maturity
- FTC privacy and security guidance for consumer-facing practices
Security and privacy questions.
For responsible disclosure, privacy requests, or data-processing questions, contact us directly. Please avoid sending sensitive personal data in your first message.