Privacy Policy - Silas

Introduction

Silas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge management platform.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in via Google or Microsoft SSO, we receive basic profile information from those providers.

Documents and Content

You may upload documents, files, and other content to Silas. This content is stored securely and used solely to provide our services to you. We do not use your documents to train AI models.

Usage Data

We collect information about how you use Silas, including chat interactions, features accessed, and performance metrics. This helps us improve our service.

How We Use Your Information

To provide and maintain our service
To process your documents and respond to your queries
To send you service-related communications
To improve and optimize our platform
To detect and prevent fraud or abuse

Data Storage and Security

Your data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Documents are stored in secure cloud infrastructure with strict access controls.

Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in operating our platform (cloud hosting, payment processing)
AI model providers to process your queries (your documents are never used for training)
Law enforcement when required by law

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and all associated data
Export your data in a portable format
Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your personal information and documents within 30 days.

Children's Privacy

Silas is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@silas-ai.com